Mabrey Bank Named TulsaPeople A-List 2025 Finalist

Voting open until Sunday, April 13

Mabrey Bank has again been nominated as the Best “Local Bank” by TulsaPeople for the 2025 A-List. The honor continues Mabrey’s more than decade-long streak as a finalist for the prestigious annual award. Voting on the winners in all A-List categories is ongoing through Sunday, April 13 and can be done by following this link.

By being an A-List finalist, Mabrey Bank was chosen by the readers of TulsaPeople magazine as one of the best local banks in Tulsa area. With over a century of stellar customer service and eight full-service locations across the Metro, it’s easy to see why Mabrey Bank has been a mainstay as an A-List winner.

Other A-List categories include restaurants, shops, service providers, attractions and more.

What is a Mortgage Prequalification?

With home interest rates having fallen more than a full percentage point from their peak in October 2023 and springtime nearly upon us, we are entering what should be a competitive time to buy and sell homes. One simple, but important, step of preparing to purchase a home is getting prequalified for a mortgage loan.

A prequalification is a preliminary assessment of your creditworthiness for a mortgage loan. Based on financial information you report to a lender, they can determine an estimate for how much you could borrow for a home loan and issue a prequalification letter. Again, this is an estimate and not a binding contract. As a homebuyer, you can take this letter and show a seller and/or real estate agent that you are serious about purchasing a home.

It’s important to note that prequalification and preapproval are two distinct steps. Prequalification is a less formal step step in a homebuying process where you receive a general estimate of what you might be able to borrow for a home loan. It does not include a hard credit check or formal application. It does, however, allow you to work with your lender and get a general feel for how much you can borrow for a mortgage. On the other hand, a preapproval is more formal, includes a guarantee for a home loan with a term (typically 90 days) and will occur right before making an official offer on a home.

Below, we will lay out the basics of a prequalification, why one is important and the steps you can take to getting prequalified.

Three Reasons to Pursue Prequalification

If for no other reason, a mortgage prequalification will help you have a better understanding of how much home you can afford. Knowing an estimated loan amount will help you narrow your options so you can find the perfect home at a price point that won’t break the bank.

During the process of the prequalification, you and a lender can review possible mortgage options and determine what type of mortgage might be right for you. For example, Mabrey Mortgage offers several mortgage options including conventional, FHA, VA, USDA, etc. Read more about our loan options here.

Finally, when you go to make an offer on a home, having a prequalification will give you an advantage over other potential buyers who may not come armed with one. Agents will want to work with a buyer who is serious about closing a deal and has a prequalification letter in hand.

How to Secure a Prequalification Letter and Eventually a Home Loan

Prequalification will require some financial information to help a lender determine a loan estimate. This could be based on a combination of self-reporting assets, income, credit score and employment, among other items. Many, if not all, of these items will be needed eventually during a subsequent mortgage application process.

  • Proof of Income: A steady source of income is necessary when ultimately applying for a mortgage loan. Homebuyers must often provide lenders with W-2 statements and tax returns from the past two years and current pay stubs that show their year-to-date income.
  • Proof of Assets: Buyers will need funds for their down payment and closing costs. All mortgage loans will allow a seller to contribute to all or some of a buyer’s closing costs if negotiated with the seller on the contract. Proof of Assets can come from the sale of a previous home, the buyer’s savings or possibly from secured borrowed funds – all which are factored into the amount a buyer will be preapproved for.
  • Credit Score: Most mortgage lenders require a FICO score of 640 or higher to qualify for a conventional loan and 620 or higher for an FHA loan. Mabrey Bank allows scores down to 600 on FHA loans, and in some cases, 580. Good credit scores will result in a lower interest rate for your home loan. For more information on why Credit Scores are important and what you can do to improve yours, click here.
  • Employment Verification: Not only does a lender want to see a steady stream of income, but they also want to see your income is likely to continue. Lenders will contact your employer(s) and verify your employment history for the last 24 months.

Outro – What Happens Next?

As stated above, a prequalification is just an estimate and an initial step to purchasing a home, not a binding agreement. To ultimately secure a home loan, a hard credit check, full financial vetting and application must be done.

Now that you have your prequalification letter, you are ready to start looking at homes that fit your budget. Good luck!

Credit scores – we all have one, but everyone may not know their score or how important it can be. Did you know that your credit score could impact your ability to secure certain jobs, open a new credit card or receive a lower interest rate on your next home or vehicle?

We want to help with a basic 101 course on your credit score, including how it’s calculated, what it means and the steps you can take to improve it.

What is a credit score?

A credit score is a three-digit number which is a result of a mathematical formula that estimates how likely you are to pay your debt back on time. It can range anywhere from 300 to 850. It’s calculated through several factors: your credit payment history, the amount of available credit you are using, the number of credit accounts in your name and your overall mix of credit.

It’s actually a common misconception that everyone has just one single score. Your score could vary based on the reporting agency providing the score (Equifax, TransUnion or Experian) or industry in which you are looking to lend from (automotive, mortgage, etc.). While an exact score is nice to know, it’s more important to know what range your score falls in.

  • 300-579: Poor
  • 580-669: Fair
  • 670-739: Good
  • 740-799: Very Good
  • 800-850: Excellent

It’s also good to know what is not factored into your score. Any personal demographics are not considered such as age, race, religion or marital status. Nor is your income or employment status and its history. While lenders will likely look at this information, you won’t need to worry about any of those impacting the score itself.

Why is a good credit score important?

We asked this very question to Thom Meyer, Mabrey Bank’s Chief Underwriting Officer, who is a loan and credit expert with over 30 years of banking experience.

“There are several reasons that a good credit score is very important,” said Meyer. “Anytime you want to borrow money, whether it be for a car, a house or any other reason, the person making the loan decision is going to rely heavily on how you have handled your fiscal responsibilities in the past. This is detailed on your credit report and generates your credit score. Also, many lenders have adopted ‘risk-based pricing’ which means the higher your credit score, the better the interest rate you will receive on your loan if it is approved. Credit scores are checked for other reasons, such as by landlords for potential renters and by insurance companies to calculate premiums and determine coverage. Employers often check credit scores in making hiring decisions.”

So, it’s simple. A better credit score saves you money and gives you access to more and better loan options.

One final item of note is that credit card rewards may also be more valuable with a better credit score. Exclusive cards that reward purchases with mileage, points or cash back are typically only available to those with good to excellent credit scores.

Where can I find my credit score?

While you can secure a free annual credit reports from all three national credit reporting agencies, Experian, TransUnion and Equifax, these reports do not usually contain credit scores. If you have a credit card, your credit score is often available through your card issuer’s mobile app or online account. That score will update based on the activity of your card.

Experian will allow you sign up and view your FICO score for free. While this is just one methodology to calculate a credit score, it can at least give you an idea of which range you fall into. FICO scores are used often by lenders and credit card companies.

How can I improve my score?

It’s important to note that every credit score is different. Because a variety of factors play into your score, there isn’t a one-size-fits-all method of improvement. Understanding your score, and why it is what it is, will give you some specific clues for how you can improve it. With that said, here are three general habits that, if stuck to over time, should lead to a solid score.

  • Make debt payments on time – The most important credit score factor is your debt payment history. According to Experian, this factor alone accounts for 35% of your FICO Score.
  • Pay down revolving account balances – How much reoccurring debt you have at a given time, such as credit card balances, is another large factor in your credit score (30% of your FICO score). If you have high balances that aren’t easily paid off, consider a debt consolidation loan or a debt repayment strategy to lower that sum.
  • Keep your oldest credit accounts active – The longer your credit history, the better your credit score. Your oldest credit account heavily influences this portion of your credit score, 15% of your FICO score. Closing a long-running credit card, for instance can do negative damage to your score.

That is a wrap on Credit Score 101. You can now put away notebooks and pack up your bags.

For any questions or for more information stop by a Mabrey Bank location and speak to one of our expert bankers in person. Or you can give our in-house customer service team a call at (888) 272-8866.

In the spirit of the holidays, Mabrey Bank will help spread joy and magic this season by collecting toys at each of its 15 full-service locations, ensuring there are presents under the tree for children across our communities.  From December 2-13, we will host our 2nd Annual Toy Drive to gather new, unwrapped toys for children of all ages at drop boxes inside the lobbies of our branches. Each location will be donating these toys to a specific organization located within that community.

Toys can be dropped off during normal lobby operating hours. Check our Locations page to see the lobby hours of your local Mabrey Bank branch.

Two of our locations, Haskell and Wetumka, have an existing annual tradition of collecting gifts and sponsoring families in need through an Angel Tree. Wetumka will continue to operate its Angel Tree located in its lobby where you can sponsor a child. In Haskell, monetary donations are collected which are routed to an Angel Tree set up by the Funds for Haskell Kids. Those existing traditions will remain in place at each branch as a part of the Toy Drive.

Find out which organization your branch is partnering with by looking at the listing below, and we thank you in advance for your consideration and generosity.

Location – Benefitting Organization (Linked)
Bixby (Main & North) – Bixby Outreach Center
Glenpool – Glenpool Christmas Shoppe
Haskell (Angel Tree) – Funds for Haskell Kids
Morris – Morris Methodist Church Angel Tree
Muskogee – Kelly B Todd
Oklahoma City – Positive Tomorrows
Okmulgee (Main & Drive) – Harlan Ford Toy Drive benefitting Okmulgee County DHS
Tulsa (BA, Jenks, Midtown, Yale) – Domestic Violence Intervention Services (DVIS)
Weleetka – Big Five Head Start
Wetumka (Angel Tree)

Cybercrime is more rampant than ever, and at Mabrey Bank, we see firsthand the financial damage that can be done to both customers and businesses by digital scams. One of the trending and most damaging online methods of cybercrime is Business Email Compromise (BEC). This exploits the fact that most organizations rely completely on emails to conduct personal and professional business, and in 2023 alone, the FBI’s 2023 Internet Crime Complaint Center Report showed $2.9 billion in losses to due BEC.

In a BEC scam, criminals send an email that appears to come from a known source making a

legitimate request. For example, a known vendor will appear to send an invoice with an updated payment address or payment account information. The below action plan can help your business prevent and/or respond to BEC and comes courtesy of our partners at Nacha and its Payments Innovation Alliance.

If your company is a victim of BEC…

  • Act Fast to Recover your Money
    • If you, a customer or a trading partner sent money to a fraudulent account, immediately contact your (or their) financial institution and request that they contact the financial institution where the transfer was sent. They can then ask the other bank or credit union to reverse the transaction and freeze the fraudulent account.
  • Contact Law Enforcement
    • Contact your local FBI field office and file a complaint with the FBI’s Internet Crime Complaint Center (IC3).
    • Contact local law enforcement and file a police report. When doing so, request that law enforcement work with the IC3’s Recovery Asset Team to help recover your stolen money.
    • Notify all applicable regulators and/or licensing authorities as required.
  • Keep Fraudsters Out
    • Scan and scrub all communications systems for viruses, malware and security gaps. Keep record of any viruses or malware that were removed.
    • Require all employees to change passwords immediately and use strong passwords.
  • Document and Recover
    • Preserve all communications and records related to any BEC scam, including email communications and IP address records used by the fraudster to access company systems. Law enforcement will need this information during their investigation.
    • Review insurance coverage to determine whether coverage is available in the event of financial loss.

How to Prevent BEC Scams…

  • Increase Security
    • Implement and enforce two-factor (or multi-factor) authentication strategies on any account that allows it.
    • Implement a two-step process with customers, vendors or business partners to ensure any changes to account information or other payment instructions are confirmed outside of the communication method or channel requesting the change to payment instructions.
  • Review Procedures
    • Establish multi-layer review procedures for approving transactions above certain thresholds. These procedures should include dual controls for approval of certain transactions and delegations of authority when one or both of the dual-control approvers are unavailable.
    • Take advantage of SMS activity alerts that can be established with your financial institution and review daily all bank and payment card statements for unusual activity.
  • Raise Awareness
    • Use caution when sharing information online or on social media. By openly sharing things like pet names, schools you attended, links to family members and your birthday, you can give a scammer the information they need to guess your password or answer your security questions.
    • Don’t click on anything in an unsolicited email or text message asking you to update or verify account information. Look up the company’s phone number either from an internal directory or a public directory on your own (don’t use the one a potential scammer provides).
    • Carefully examine the email address, URL, and spelling used in any correspondence. Scammers often use slight differences to trick your eye and gain your trust.
    • Be careful what you download. Never open an email attachment from someone you don’t know and be wary of email attachments forwarded to you.

Remember, every business is susceptible to fraud. Being diligent and steadfast in your security procedures externally with clients and internally with your co-workers can go a long way in keeping your systems safe and secure. Do not be afraid to ask your internal resources, such as your IT team or security team, if you are unsure about a request. It never hurts to ask.

Finally, ensure all team members are trained on best practices for email and online activity security. Stay safe out there!

*Disclaimer
This Business Email Compromise Action Plan (“Plan”) does not constitute legal advice and is provided for general informational purposes only. Readers should contact their attorney to obtain advice with respect to any particular legal matter. No reader should act or refrain from acting on the basis of information in this Plan without first seeking legal advice from counsel in the relevant jurisdiction. Only your individual attorney can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation.

The views expressed are those of the individual authors writing in their individual capacities only – not those of their respective employers, Nacha or the Payments Innovation Alliance. All liability concerning actions taken or not taken based on the contents of this Plan is expressly disclaimed. The Plan’s content is provided “as is” and no representations are made that the content is error-free. Use of and access to this Plan does not create an attorney-client relationship between the reader and the Plan’s authors, contributors or contributing law firms.

As a proud sponsor and participant of Buy Bixby in 2024, Mabrey Bank is helping customers have a chance to win BIG this holiday season. Starting Friday, November 1, customers or future customers can come to either of the Mabrey Bank Bixby locations to earn a potentially valuable “Buy Bixby” ticket.

Many local Bixby businesses, including Mabrey, will be distributing entry tickets starting now through Dec. 12 for entries to win prizes, including a grand prize of $10,000, which will be announced after the Bixby Christmas Parade on Dec. 14 in Downtown Bixby. Customers can earn tickets at Mabrey by performing transactions, opening a new account or taking out a CD or loan.

Ticket details:
5 tickets: Make a transaction in the lobby or drive-thru (one per visit)
10 tickets: Open a new account (checking or savings)
15 tickets: Open a new CD
20 tickets: Apply for a new loan

Come into either of Mabrey Bank’s two Bixby locations and start earning your tickets today.

For more information on Buy Bixby and other businesses participating in the promotion, click here.

With much of Oklahoma in the midst of a drought, local farmers and ranchers might be looking for assistance when it comes to the health and well-being of any livestock on their land. We spoke to our Commercial Lending Officer, Bobby McAlpine, who specializes in Recreational and Agricultural Lending, about a government program that could offer relief.

McAlpine is an expert in the industry with the last 15 years spent in East Central Oklahoma banking and building relationships with land and livestock owners.

1) What is the USDA’s Livestock Forage Program?

The USDA’s Livestock Forage Program (LFP) provides financial support to ranchers and farmers who have experienced grazing losses due to a qualifying drought or fire. This program is part of the USDA’s broader safety net, offering aid when conditions disrupt the ability to graze livestock. A critical resource, the Livestock Forage Program gives direct assistance for producers to cover feed costs and other expenses when natural forage isn’t available.

2) Who is eligible to apply for the Livestock Forage Program and what criteria must be met? Are there any timelines or deadlines associated with the LFP?

Eligibility for aid with the LFP primarily hinges on the type of livestock you raise and in what county you operate. LFP is available to livestock producers in counties designated as “D2” (severe drought) or worse by the U.S. Drought Monitor. Eligible livestock typically includes beef cattle, dairy cattle, horses, sheep, goats, and others raised for commercial purposes. Additionally, you must have a risk in grazing land, either through ownership or a lease, and meet certain income limits, as outlined by the USDA.

The timeline for application is critical with the application period usually beginning as soon as drought conditions are verified. Eligible producers are encouraged to file claims within 30 days of experiencing grazing loss due to drought with the annual deadline to apply typically being near the end of January for the previous grazing period. Staying in touch with your local USDA Farm Service Agency (FSA) office is recommended, as they can provide exact dates and ensure timely submission.

3) Given the current drought conditions, how can farmers or ranchers maximize the support of the Livestock Forage Program?

File Promptly: Apply as soon as your region is designated as eligible. An early submission can help you get funds sooner and alleviate financial strain.

Keep Detailed Records: Document all forage losses, cattle counts, and grazing acres affected. Accurate records are essential to receive the maximum eligible benefits.

Understand Stacking Opportunities: Assistance from the LFP can be combined with other programs like the Noninsured Crop Disaster Assistance Program (NAP) for additional support, depending on your operation’s needs.

Communicate with FSA Regularly: The FSA office can provide guidance on maximizing benefits and navigating any unique requirements due to the drought’s severity.

4) What role can locals banks, like Mabrey, play in helping farmers navigate a drought or apply for the LFP?

Outside of possible assistance from the federal government, banks like Mabrey can help our local farmers with competitive loans to purchase hay or feed. They can also possibly modify existing payments as needed to address the loss of livestock due too little to no forage on their property.

If a farmer is thinking about selling livestock due to the lack of forage, there is a chance those livestock will need to be replaced in the future once conditions turn around. Those are good discussions to have now with their banker to prepare for any 2025 purchases. Sharing financial challenges and successes with your banker, while being open to financial education from your bank, helps create a strong partnership that ultimately results in a better outcome for you.

5) How can land-owners financially plan to ensure they are prepared to weather this current drought or one in the future, even if they don’t qualify for the LFP?

Financial planning for small, medium, and large farms can be a complex process and having a good banker that understands how the agricultural industry works is always a big advantage. One item to think about when planning ahead for possible challenges would be a working line of credit with semi-annual or annual payments set around selling seasons – whether it be livestock, row crops or hay.

Another thing I’ve heard several of farmers preach over the years is to always stock up on hay. You never know when a drought, bad winter or a fellow farmer in need may come along. A lot of years it seems hay will be sold back and forth across our state lines as each state around us, including Oklahoma, has times of drought, natural disasters and then years of surplus of rain.

If you are a farmer, rancher or landowner and are looking for a trusted banking partner who knows your industry and unique challenges, send an email to bmcalpine@mabreybank.com.

As Mabrey Bank celebrates its centennial throughout 2024, the bank honors the Mabrey family by publishing unique features, narrating the history of the bank through the family’s words and stories. Please enjoy this feature, The Roots of Mabrey. To read our first Mabrey Messages feature story, The Matriarchs of Mabrey, click here.

On a remote ranch in southwest Oklahoma, a nine-year-old boy and his dad sat completely still in a train boxcar. Two generations of Mabrey men huddled, waiting on a flock of turkeys to come sidling up within range of the small .410 shotgun resting on the boy’s lap. Mark had never hunted turkey before, and in truth had no idea what to do even if he did manage to bag one.

It was the same situation that his dad, Bruce, found himself in as a young boy, decades prior. Back then it was a squirrel and a BB gun, but the circumstance was the same, a first-time hunter needing a lesson in cleaning game. Bruce learned it from his grandfather, Carlisle Mabrey, Sr., who ushered Bruce into the apartment, grabbed some newspaper and taught the boy how to properly clean the squirrel.

Now, one generation later in that old boxcar, Bruce had the opportunity to impart a similar lifelong memory onto his son, a mirrored moment that acutely reflected each man’s love for the outdoors. The once-novice became teacher as Bruce showed Mark the steps to dress the turkey.

“The turkey came out perfect,” said Bruce, fondly recalling the meal the pair shared that evening nearly 25 years earlier. The moment became memorialized in Mabrey family lore when Mark won a school award a drawing depicting the seminal event.

A love for the outdoors is just one of many ways that Mark has followed in his father’s footsteps in Okmulgee, Oklahoma, the home of the Mabrey family and birthplace of Mabrey Bank. East Central Oklahoma is special to Bruce, Mark and the rest of the Mabreys, not just because of the family history, but the bond that they have formed with each community in the region.

“It’s relationships. It’s people. It’s family. We know families generationally where I have a relationship with the great grandparents, grandparents, parents and kids,” said Mark. “There’s a lot of that around here. It’s easy to trust people when you know four generations of their family. That’s the community feel that makes this area special.”

East Central Oklahoma was home to all the Mabreys until the mid-1990s when the family purchased controlling interest in Citizens Security Bank in Bixby. Given how large the acquisition was, Bruce’s eldest brother, Carlisle III, felt it was important to move to the Tulsa area to help manage the new bank. Meanwhile, Bruce and his family stayed in Okmulgee to oversee the banks in the East Central Oklahoma region, including locations in Morris, Muskogee, Haskell, Weleetka and Wetumka.

“[Okmulgee] is where we raised our children and this region has been a big part of our life,” said Bruce. “We always felt like our kids were in a good environment here, and we knew where they were. We knew their friends at school and their parents. I’ll be in Okmulgee for the rest of my days.”

Both Bruce and now Mark have poured into the region in many ways – from financial support to time spent volunteering and serving on Boards. It’s a lesson that has been passed down through generations of the Mabrey family and has been a particular focus for Bruce and his wife, Karen.

“What was taught to me by my mom and dad was to give back,” said Mark. “To serve your community. I teach that to my children. My kids see the effort that we put in to go to school board meetings and chamber meetings, to volunteer at the YMCA on Saturday mornings. They know I am gone for the right reasons. I hope that can hit home with them at some point when they think, ‘Dad’s doing good things.’”

Being an active leader in the community means more in the small towns that dot East Central Oklahoma. There is an expectation that banking leaders are community pillars. Bankers are trustworthy figures and are people of their word.

“We were always asked to sponsor organizations and volunteer at events,” said Bruce. “I was the president of the Okmulgee Chamber of Commerce and represented our district on the Oklahoma Wildlife Conservation Commission. I think that influence has carried through onto Mark. He now has my seat on the Wildlife Commission and is on the Morris School Board and the YMCA Board. Being involved in your community is the way I was raised, and we passed that on to Mark and Melanie both.”

Decades and generations of community involvement have been a critical cog in Mabrey Bank’s success and growth throughout the region. Mark estimates that north of 70 pct. of the business that Mabrey Bank generates in East Central Oklahoma can be attributed to team member involvement in community events.

“We are not a fly by the night bank,” said Mark. “This bank has been here for more than 100 years, and the expectation throughout our neck of the woods is that our people are going to do the right thing. If it’s me or one of our employees, we can be trusted with any decision. Even if it isn’t about banking necessarily. But, because of our relationships in the community that are so deep rooted, we can give a reference and help lead them to an answer.”

It has been a little over a year since Mark was promoted to East Central OK Regional President for Mabrey Bank, a role that allows him to oversee Mabrey’s footprint throughout East Central Oklahoma. Open spaces and lifelong friendships, both ever-present in rural middle America, are two of Mark’s passions and each speaks to the early success Mark has had as a Regional President.

“He’s done a bang-up job with everything he’s been involved in,” said Bruce. “You can tell that because people come back to him. If you are a hard worker and involved in your community, people will line up at your door. He’s really done an excellent job. I hear that from his cousins, from Scott (CEO) and Carlisle IV (COO), how good a job that Mark does. He knows what he’s doing.”

It’s no secret that in rural communities like those across East Central OK, population dwindles. As more and more move to metropolitan areas for jobs or income or entertainment, the blue on the collar of Small Town, USA pales in color and it becomes harder to see the Norman Rockwell version of Americana.

Mark sees his role at Mabrey Bank and his platform in the community as a way to help reverse course – to create and bring jobs and business to the region. He currently sits on the Board of the Okmulgee Area Development Corporation, a group leading the way to promote economic development in Okmulgee. The OADC focuses their efforts on recruiting new industries and businesses while encouraging and emphasizing K-12 STEM classes in Okmulgee County Schools.

“My hope is that I can in some way have an impact in growing business in our markets,” said Mark. “There are several younger individuals on our OADC Board that are involved in their families’ businesses or other entities in Okmulgee that are closer to my age. It’s exciting to see some new minds working together with an older generation to bring new ideas and a different perspective to further developing our region. We have plenty of land and two lakes here in Okmulgee for example, all less than twenty-five minutes from the greater Tulsa area.  Specifically, there is a lot about Okmulgee that we need to do a better job of highlighting.  Over the last several years, COVID has driven people out of the metro areas looking for more open spaces. This has given our East Central teams new opportunities to make new relationships.

TULSA – Mabrey Bank announced the hire of Bobby McAlpine as a Commercial Lending Officer as an addition to its growing commercial lending team. Based out of East Central Oklahoma, McAlpine will be primarily focused on agricultural and recreational land loans throughout the region.

McAlpine arrives at Mabrey following 15 years with Armstrong Bank, the last 12 of those spent as the Market President in Tahlequah. Over that time, he developed long-lasting relationships with his customers and community while providing excellent financial service and care.

“Bobby brings significant experience and a wealth of knowledge into additional products and lines of business for Mabrey Bank,” said Mark Mabrey, East Central OK Regional President. “His passion, drive and work ethic in banking is exceptional, and we are proud to have him as a part of our team.”

A Northeastern State University undergraduate with a degree in organizational leadership, McAlpine earned his graduate certificate from the SW Graduate School of Banking at SMU in Dallas, Texas.

“I’m grateful to the Mabrey family for giving me the opportunity to pursue my passion in Agricultural and Commercial Lending,” said McAlpine. “Given the unique products Mabrey Bank offers, mixed with the bank’s history of exceptional customer service, I have a strong platform to provide an outstanding experience to current and prospective clients.”

One of the many offerings that Mabrey Bank provides to its customers and business clients is a full suite of international banking products and services. To give detailed insight into how customers can take advantage of these offerings, we spoke to Kent Patterson, Director of International Services at Mabrey. Kent has been at Mabrey for nearly nine years and has spent his career in banking with a focus on International Services.

1) How is having access to international banking services advantageous to Mabrey Bank customers and businesses?

I’m proud to say that our international banking services provide significant advantages to customers and businesses. We provide our clients with a direct banking contact as a part of our focus on personalized customer service. This allows us to directly assist with managing their international banking needs and foreign exchange (FX) services. The ability to complete both international and domestic transactions in a timely manner speaks to the efficiency and reliability of banking with Mabrey Bank.

2) What method of payment options are available to businesses when either importing or exporting goods internationally?

Mabrey Bank offers several methods to accommodate our clients’ different needs. Cash-in-Advance is the most advantageous option for exporters, providing immediate payment before goods are shipped. On the flip side, Open Account is more beneficial for importers, as it allows them to receive goods first and pay per invoice terms at a later date. Documentary Collections are also a viable option for importers and exporters, as they facilitate the secure exchange of shipping documents against the release of the payment for the goods through banks on either side of the transaction. Finally, Letters of Credit are versatile and work well for both importers and exporters, as it constitutes a definite undertaking of the issuing bank to honor a complying presentation of shipping documents providing a guarantee of payment for the shipper.

3) What are the biggest hurdles when it comes to doing business internationally?

Conducting business internationally comes with a unique set of challenges to navigate. One of the biggest hurdles is ensuring compliance with Know Your Customer (KYC) regulations to avoid fraud. To mitigate this risk, having an agent in the buyer’s country can be invaluable. Understanding sales incoterms and knowing who is responsible for transaction fees are also crucial to successful international transactions. Businesses must also remember to have a clear plan for how they will receive payments. Having a trusted banking partner with deep knowledge of international business can make a large impact on any business’ global success.

4) How does Mabrey Bank give its customers peace of mind when it comes to the uncertainty of international business?

At Mabrey, we leverage our over 40 years of experience in international trade and finance to bring our clients peace of mind. We provide a comprehensive document service to assist customers in complying with the terms of Letters of Credit (L/C), ensuring that all necessary documentation is in order. Mabrey Bank also offers assistance in setting up the wording for standby, export and import L/Cs, helping clients navigate the complexities of international trade finance.

5) How can a customer or business get started using Mabrey’s international services?

For customers and businesses looking to get started with Mabrey Bank’s international services, the bank offers valuable resources and connections. We have established contacts with the Oklahoma Department of Commerce and The Center for International Trade and Development, which can provide assistance with international trade. The bank also works with freight forwarders to help customers manage the logistics of their shipments. As members of SWIFT (Society for Worldwide Interbank Financial Telecommunication) and BAFT (Bankers Association for Finance and Trade), we are well-equipped to facilitate seamless international banking transactions.

To get in touch with an international banker at Mabrey for more information on how you can take advantage of banking internationally with a financial institution you can trust, contact Kent at kpatterson@mabreybank.com.

Main Office - Bixby Corporate 918.366.4000 Mon-Fri, 9am - 4pm Sat-Sun, Closed